We don’t recommend this without trying all the above steps, as you could potentially lose data or progress on your game. Uninstall / Re-Install AppĪs a last resort, you could try uninstalling and reinstalling the app/game. If your antivirus was causing the issue, you could temporarily disable it each time you want to play Roblox, or find an alternative antivirus software that doesn’t conflict with voice chat. It may be worth disabling this while you’re playing Roblox, or at least testing this out to see if this is what is causing your issues with not hearing voice chat. Deactivate Antivirus if You Have itĪntivirus software could be running on your device, and this is notorious with conflicting with different apps/games. If you open your preferred browser and navigate to Help or Settings you can usually find out what browser version you’re using, and then navigate to update it to the latest version. Outdated browsers can cause all manner of issues not just related to sound, so it’s worth checking you’re running the latest version as developers regularly fix glitches/bugs associated with certain versions. If you’re using an internet browser to play Roblox, you want to double-check this is up to date. Some headphones have volume dials to adjust the sound so it’s worth adjusting these if you’re having issues with hearing your voice chat on Roblox. Try plugging your headphones into a different port if you have one, or check your headphones are working with a different device. So, your voice chat is enabled properly but you still can’t hear anyone – if you’re using headphones, this could be where the issue lies. We don’t recommend doing this if you’re under 13, but if you are 13 and the game settings think you’re younger, this could explain why your voice chat isn’t working correctly. This is where you can adjust the age settings and increase this to over age 13. To rectify this, visit Account Settings in Roblox and navigate to the Age Verification section. Players need to be over 13 years old to opt-in to using voice chat, so this could be where your issue lies if you’re having trouble hearing your friends on Roblox. Roblox does have stringent rules around age verification when playing, so it could be that your age is too young to be using the Chat with Voice feature. You can adjust these settings to make sure that you’re able to use Chat with Voice to its full capabilities. If you navigate to Settings within the game and select Audio Settings, there’s a section called Audio Output Mode. There are also audio settings that you can check in the game settings if you’re still having issues with hearing the voice chat. If you now go to play Roblox you should find you can hear the voice chat if a privacy issue was affecting this element of the game. Sometimes users find that if their privacy settings aren’t quite right it can restrict their ability to communicate with others on different games. If you’re playing on an Xbox, it’s worth double-checking your privacy settings. If you go to Settings on your phone, you can usually check specific settings per app and adapt the sound here. You can also double-check if the Roblox sound has been disabled within your phone settings by mistake. Make sure your phone isn’t on silent – sounds simple but we’ve all been there! Make sure the volume is adequate as this will carry across when you’re playing Roblox. Now that all is well with your Roblox settings, it’s worth checking your phone if you’re playing on a mobile device. You should now start hearing your friends speaking to you during gameplay if your volume was previously too low.
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